MT Elk Inc. Return Policy

At MT Elk Inc., we take pride in producing high-quality hunting calls and gear. If there is an issue with your order, we will work with you to resolve it quickly.

7-Day Inspection Period

All purchases are subject to a 7-day inspection period beginning on the date the item is delivered.

If there is an issue with your order, you must contact us within 7 days of receipt to request a return authorization.

Returns will not be accepted after 7 days from delivery.

This policy applies to both factory-direct purchases and authorized dealer sales.

Return Eligibility

To qualify for a return:

• The item must be unused
• The item must be in original packaging
• The item must be in resalable condition
• Proof of purchase is required

Returns sent without prior authorization will not be accepted.

Restocking Fee

Approved returns are subject to a 15% restocking fee.

Return Shipping

Customers are responsible for all return shipping costs.

Original shipping charges are non-refundable.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged through misuse, negligence, or improper handling
• Used hunting calls
• Sale or clearance items
• Gift cards
•  

Exchanges

If you need a different product, the fastest option is to return the original item (if approved) and place a new order.

Refunds

Once your return is received and inspected, we will notify you if the refund is approved.

If approved, refunds will be issued to the original payment method, minus any applicable restocking fees and return shipping costs.

Please allow time for your bank or credit card provider to process the refund.